TOOLS AND TECHNIQUES
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AFFINITY DIAGRAM
  • Identify possible problem that is general
  • Identify what need to be improved (reason for improvement)
  • Analyze current process problem
  • Gather and collect data
  • Identify all possible causes that involve general problem and customer based problem
  • Identification of possible solutions


  • BRAINSTORMING
  • Identify possible problem that is general
  • Identify what need to be improved (reason for improvement)
  • Define objectives of project
  • Determine when to collect the data
  • Identify all possible causes that involve general problem and customer based problem


  • CAUSE AND EFFECT DIAGRAM
  • Identify possible problem that is general
  • Analyze current process problem
  • Identify all possible causes that involve general problem and customer based problem
  • Identification of possible solutions


  • CHECK SHEET
  • Identify what need to be improved (reason for improvement)
  • Analyze current process problem
  • Determine how to collect the data
  • Gather and collect data
  • Identification of possible solutions
  • Verification of solution by performing pilot testing


  • CONTROL CHART
  • Identify possible problem that is related to manufacturing process
  • Analyze current process problem
  • Measure current process
  • Identification of possible solutions
  • Verification of solution by performing pilot testing
  • Measure the effectiveness of solution


  • CONTROL PLAN
  • Keep improvement on-going (plan for future)


  • CORRECTIVE ACTION PLAN
  • Develop final report and corrective action plan


  • CRITICAL TO QUALITY (CTQ)
  • Identify what need to be improved (reason for improvement)


  • DESCRIPTIVE STATISTICS
  • Analyze the data
  • Measure the effectiveness of solution


  • DESIGN OF EXPERIMENT (DOE)
  • Determine how to collect the data


  • FAILURE MODE EFFECT ANALYSIS (FMEA)
  • Verification and validation of possible causes
  • Identification of possible solutions
  • Verification of solution by performing pilot testing


  • FAULT TREE ANALYSIS (FTA)
  • Identification of possible solutions


  • FLOW CHART
  • Identification of possible problems that involving manufacturing process
  • Analyze current process problem


  • GAGE R&R
  • Determine how to collect the data
  • Gather and collect data


  • HISTOGRAM
  • Develop plan of action
  • Analyze current process problem
  • Verification and validation of possible causes
  • Determination of root causes
  • Verification of solution by performing pilot testing


  • INFERENTIAL STATISTICS
  • Analyze the data that being collect
  • Measure the effectiveness of solution
  • Keep improvement on-going (plan for future)


  • INTANGIBLE IMPACT
    The impact that being gain after completion of the project. The impact can be:
  • Improving communication skills
  • Learning how to be a responsible leader and good follower
  • Improving and enhance soft skills
  • ETC


  • LEAN MANUFACTURING
  • Identification of possible problem involving manufacturing process
  • Determine how to collect the data
  • Identify all possible causes that involve manufacturing process


  • MATRIX DIAGRAM
  • Identify what need to be improved (reason for improvement)
  • Establish project charter
  • Identification of possible solutions
  • Standardization of solution


  • OBSERVATION
  • Determine location of problem


  • PARETO CHART
  • Select the most significant problem
  • Identify what need to be improved (reason for improvement)
  • Analyze current process problem
  • Verification and validation of possible causes
  • Determination of root causes
  • Identification of possible solutions
  • Verification of solution by performing pilot testing


  • PRIORITIZATION MATRIX
  • Focusing in selecting problems that will bring significant impact towards organization
  • Compare choices relative to criteria
  • Sort items into order of importance


  • PROCESS CAPABILITY EVALUATION
  • Identification of possible problems involving manufacturing process
  • Measure current process
  • Identification of possible solutions
  • Verification of solution by performing pilot testing
  • Measure the effectiveness of solution


  • PROCESS DECISION PROGRAM CHART (PDPC)
  • Identification of possible solutions


  • QUALITY FUNCTION DEPLOYMENT (QFD)
  • Identification of possible problems involving manufacturing process
  • Decide what to attack
  • Identification of possible solutions


  • RELATION DIAGRAM
  • Determination of root causes
  • Identification of possible solutions
  • Measure the effectiveness of solution


  • REPORT
  • Write up a final report of the project
  • The report shall contain all the process that being performed when doing the project
  • Suggestion for improvement also can be inserted in the report


  • SCATTER PLOT
  • Identify what need to be improved (reason for improvement)
  • Analyze current process problem
  • Analyze current process problem
  • Identification of possible solutions


  • SIPOC Diagram


  • SIX THINKING HATS
  • Define project benefits


  • TAGUCHI METHOD
  • Determine how to collect the data
  • Verification of solution by performing pilot testing


  • TANGIBLE IMPACT
  • It is what company or organization got after the improvement
    is success and problem is solved
  • Result got from improvement that give significant impact towards
    company goal and achievement in term of cost, profit and effectiveness
  • For example, the production of toys increase from 1000 to 5000
    a day after the new solution is being implementd through the improvement


  • TREE DIAGRAM
  • Identify all possible solutions
  • Maps out all the solution that can solve the problem


  • VALUE STREAM MAPPING (VSM)
  • Identification of possible problems involving manufacturing process
  • Identify all possible causes involving manufacturing process


  • VOICE OF CUSTOMER (VOC)
  • Identification of possible problems that involving customer
  • Identify the problem by customer feedback, customer requirement and company mission
  • Identify what need to be improved (reason for improvement)
  • Define target and who involved


  • WHY-WHY ANALYSIS
  • Determination of root causes
  • By asking WHY for numerous time, the real root causes that leading
         to the occurence problem can be identified and determined
  • Keep asking WHY until get the satisfied answer and until no WHY appear after that


  • 5 W
  • Can be used when making problem statement
  • Acronym for What, When, Who, Where and Why
  • By using 5 W, all the criteria of the problem can be known easily
  • And, that will ease the process to solve problem or making improvement